Contact
We are here to help
We answer questions about a deal, redemption or your voucher by email. Write to us using the form and we will reply by email.
- Response
- We reply by email on working days.
- Dates
- You arrange your stay directly with the property. The contact details are on the voucher and on the deal page.
How we can help
- Voucher not receivedWe will resend the voucher email, also to a different address.
- Rebook creditDate cancelled or deal no longer available: we credit the amount paid towards another deal.
- Questions about a dealServices, room categories, redeemable periods, validity.
- WithdrawalWithin 14 days of purchase, as long as the voucher has not been redeemed.