The voucher is valid until 31 December of the third year after the year of purchase, or for the stated date in the case of fixed-date deals. You arrange the date directly with the property; the redeemable period is shown above with the deal. The property tells you its cancellation and rescheduling terms when you arrange your date.
Instead of the services described, you can also redeem the voucher as credit worth the purchase price for all services of the property. The property's regular prices then apply and the deal's price advantage no longer applies.
If a date does not take place or the property no longer offers the deal, you receive your money back on request or credit for any other deal from the same hotel group. Just send us a short message via the contact page.